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Transport Focus

Transport Focus is a watchdog for transport passengers and road users in the United Kingdom, based in London and Manchester. Transport Focus is an executive non-departmental public body, sponsored by the Department for Transport.

Make Delay Pay

Transport Focus appointed ADT to work on a new campaign to raise passenger awareness of compensation for delayed and cancelled train journeys, persuade more rail users to claim what they are entitled to and ensure train operators streamline the claims process through easier online and automated systems.

Social media campaign

From design concepts through to printed literature and an extensive social media campaign ADT provided all of the design, production and artwork along with multiple animated graphic banners.

For more information on Make Delay Pay visit